Navigating to Results

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Improving Capability to achieve repeatable Quality

Client-Needs & Leanmap-Service 

                 Knowledge Transfer
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Custom-tailored training-programs fill knowledge-gaps and build competencies in modern process management. Employees are then able to implement major changes to achieve stretch-targets: "New Records"

                 System Design
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Custom-designed architecture, components, and interfaces ensure standardized work, decision-points, and access-control. New systems improve speed, consistency and visibility, leading to lower cost per transaction.

                 Process Reengineering
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In-depth process-analysis to fundamentally redefine work-strategies, steps, decision-points and flow. Reengineered processes and structure deliver dramatic gains in speed, cost, and service-quality.  

                 Executive Management
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Full-cycle execution-program deliver solutions from concept to final result. Interim mgmt-programs fully scalable to the required amount of change and desired level of control: "Executing Stretch-Targets" 

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Higher capabilities of people and processes lead to consistent, repeatable quality. Improved quality allows raising speed which benefits flexibility. Higher flexibility leads to lower cost overall. 

Six Sigma Certification (SSC) - training and certifying staff as quality-improving Green Belts and program-implementing Black Belts. Result is transferred capability to identify, analyze, and solve problems, reducing delays and defects overall.

Design for Six Sigma (DFSS) - stabilizing products and processes by reducing variability. Results are higher capability (Cpk, yield) and reliability (DPMO, MTBF). Fewer defects translate into bottom-line savings (COPQ metric). 

Kaizen Blitz (KZB) - fast-pace improvement-program to bring underperforming processes into control within five days. Results are higher capability (man, method, machine) with measurable impact on yield, uptime, cycle-time and cost. 

Quality Workout (QWO) - program to recover COPQ-costs from delays, defects, rework, scrap, returns, and lost opportunities. See also:
Op-Diagnostics (OPD)
Guided Plant Tour (GPT)
Change Mgmt Program (CMP) 

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