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Leanmap System Design Stability from reliable SystemsCustom-designed architecture, components, and interfaces ensure standardized work, flow, decision-points, and access-control. New systems improve speed, consistency and visibility, leading to lower cost per transaction. Solid systems ensure that material and information flows efficiently and consistently to the point of use.
Problems – symptoms of system issuesEngineering – new products flop in the market, specifications change frequently, are “moving-targets” Marketing – promotes products beyond capability as limitations and true capability are unknown Sales – overpromises and uderdelivers, accepts orders that are unfit for capability and capacity Management – multiple layers, long queues, approvals and decisions often take weeks to make Organization – bureaucratic and political, self-starters and result-oriented people get frustrated
Reasons – root-causes of system issues- No consistent structure, discipline and solid processes, status-quo is maintained, declining trend
- Insufficient and unreliable data, solid forecasts and budgets are missing, "surprises" are common
- Low visibility prevents early course-corrections, fire-fighting is common when approaching due-dates
- Decisions are based on best guesses, every-changing options and personal connections
- Lack of performance-measurement and feedback, low performance is tolerated and accepted
Solutions – closing performance-gaps
Results – returns and benefits - Solid systems provide solid numbers for planning, prioritization, and management
- Solid data allow fact-based decision-making and effective performance-management
- System-feedback allows early course-correction to stay/get back on track and meet targets
Metrics – how success is measured- Quality – number of stoppages and shortages are getting less as visibility increases
- Output – volume increases as inputs become more accurate and feedback-loops are closed
- Productivity – less fire-fighting frees resources that are now available for production
Duration – how fast to see results- Workshop: 1+ weeks (5+ days) analysis and design > result: agreed system structure
- Workout: 1+ months (20+ days) from analysis to implementation > result: functional system
- Duration depends on scope/size/complexity: forecasting = 1mth, ERP-integration = 6-12 mths
Bottom-Line – when system-design is effective- Solid systems provide reliable information to make optimal business decisions
- System-design is effective when actual output deviates from plan by more than 20%
- Payback is based on recovery-potential from delays and defects (COPQ-metric)
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