Navigating to Results

Leanmap Operations Consulting

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Consultancy Profile 

LeanMap - Leadership to World-Class 

We assisting companies to become 'Lean' by providing the 'Map' to achieve a world-class operation.

  • Lean - free of excess - being agile, fast, efficient - able to outperform 'heavier' competitors
  • Map - plan to leanness - the path to go through from the current state to desired future state

 

Transformation and Turnaround

 

We are a consulting-boutique specialized in business-improvement and turnaround - assisting manufacturing and service-companies to restructure, stabilize and expand. Clients buy from us the critical skill, structure and system to overcome operational business-problems and achieve stretch-targets for capability, capacity and profitability.

  • Turnaround (fix) – bringing underperforming companies back on track by improving the way they operate
  • Transformation (boost) – building capability of people/process/systems to gain an edge over competitors

 

Key-Benefits from working with us 

  • Results – we build, change and support until results are stable and sustainable
  • Custom – our approach is tailored to client-strategy, capability and culture
  • Profitable – projects are profitable, typically return 5-10x within 5-10 months 
  • Partnership – we view the engagement as a partnership for mutual benefits 

Fix Problem - Boost Performance

Clients typically want to 'fix' what is not working or 'boost' what works well already - in five key areas:

  • Change – modifying structure, skills and system to better adapt to a changing environment 
  • Stability – building capability to achieve consistent, repeatable and reproducible quality
  • Capacity - improving output-levels to meet market-demand during periods of high growth 
  • Flexibility – redesigning processes to respond quicker to changing customer taste and demand
  • Efficiency – reducing waste, steps, parts, and handovers to improve value, cost, and efficiency

 

Impact is measurable

Success is measured in hard- and soft-results our clients achieve from the engagement. 

  • Hard Results – improvements in speed, quality and profitability - measured in cycle-times (hours), labor-content (LMPU), time-to-market (days), on-time delivery (%), profits (EBIT), and quality (DPMO) 

  • Soft Results – changes are considered successful when people have a positive outlook and modified their behavior to support the new way - measured in mindset/skill/behavior (MSB) metric 


 

Key Performance Indicators (KPI's)

 

Success is multidimensional and impacts several KPI's:

  • Speed – launching new products ahead of competitors, reducing cycle-times to benchmark-levels
  • Cost – reducing material, labor and overhead-content, while maintaining function and service-levels
  • Quality – dramatically reducing defects, delays, rework, launch-failures – at appropriate Sigma-level 
  • Delivery – improving throughput/flow, while right-sizing inventory for superior on-time performance
  • People – better training and motivation (skill/will), more opportunities for development and ownership


From Stability to Growth

“Navigating to Results” means full engagement - hands-on and on-site. With our deep technical knowledge, proven management expertise, and cross-cultural skills we are able to create effective solutions, tailor-made to client needs, implemented onsite - that deliver results.

We emphasize on cooperation, working alongside with our client’s people, developing their capabilities while eliminating the root-causes for missed performance targets. Capability-building and skill-transfer are central elements of all our programs to ensure improvements will be maintained even long after we are gone. 

In a full-cycle transformation program, we start by stabilizing processes while building specific capabilities of people that are required to maintain the desired future-state. In the second phase we implement support-systems with focus on efficiency - improving value-add and profitability. Efficiency-improvements free-up the resources that are typically re-deployed to further improve capability (faster processes and repeatable quality), breadth (range by adding new products) or depth (vertical integration and insourcing). 

  • STABILITY – building skills and capability of people and processes to achieve repeatable and reproducible results

  • PROFITABILITY – redesigning processes and implementing support-systems to reduce waste and improve efficiency

  • GROWTH – maximizing capacity by upgrading technology, skills and capabilities to create a competitive advantage

Principles apply to manufacturing (shop-floor), administration (backoffice), continuous production (food, oil, cement, pharma), as well as service-businesses (banks, hotels, hospitals, education, government). 


Key Success Factors (KSF's)

Successful engagement and implementation is based on 3+3 success factors:

  • What we need from our client: Understanding + Commitment + Engagement
    Modern management principles are often counter-intuitive to conventional wisdom; therefore require full understanding and commitment of senior managers to remove obstacles, allocate resources and set appropriate priorities - keeping people 'on the ball' and the program 'on track'.

  • What our programs cover: Company + Employees + Customer
    Successful programs deliver triple benefits:
    (1) Shareholders: higher returns from improved efficiency
    (2) Employees: better skill and job-satisfaction from training and ownership
    (3) Customer: benefit from better quality, price, delivery
    Addressing all three areas simultaneously ensures buy-in and sustainable results.


Guiding Principles

Working with us is simple, contracts are lean and based on eight guiding principles:

  1. Purpose – maximizing gains for the client while making money in the process
  2. Start – when approach and deliverables are agreed and charter is signed-off
  3. Guarantee – full satisfaction guaranteed, engagement at zero risk to our client
  4. Remuneration – fees depend on scope, location, support and deliverables
  5. Payment – per diem 50/50%, project-based 25/50/25%, result-based 10%
  6. Ownership – client has full ownership over IP created during the engagement
  7. Confidentiality – information is kept strictly confidential, release per approval
  8. Legal – client holds Leanmap harmless from any claims and liabilities

Contact us to get more from your business - Leanmap Operations Consulting (LOC) Navigating to world-class Results
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Consultancy - about LeanMap
Consultants - about people
Clients - who we work for
Engagement - how we work
Process - how we deliver
Symptoms - how to see
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Change - steps to success
Barriers - why people stop 
Future - what comes next

Reference

Cutting and keeping cost down
Closing gaps to meet targets
Low-cost quality from China
Organizing plant and office
Cutting waste for efficiency
Innovating for faster variety
Preventing costly downtimes
Getting certified in Six Sigma
Leaner banks, hotels, service
Breaking barriers with Kaikaku
Trimming factory and inventory
Diagnosing gaps and potentials
Boosting performance in 5 days

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