Building problem-solving skills
to systematically identify cause-effect relationships and effectively eliminate underlying root causes. By doing so, costly product and process failures are being prevented. Managers and subject matter experts (SME) of the leading Automotive Safety Supplier learn in practical train-the-trainer (TTT) workshops the principles and processes to build Problem Solving Skills globally, training over 10,000 employees to become certified problem solvers, ensuring “perfect quality” of Automotive parts. By increasing awareness and detection capabilities, potential risks are identified and addressed earlier in the process, continuously reducing defect rates across the entire assembly value stream. And the few failures that are still occurring are detected in-station, so they can be analyzed and corrected quickly, rather than reproduced and passed downstream in large batches, preventing costly mass-failures at QA inspection points.
- Methods: 3W, 8D, PDCA, DMAIC, FMEA
- Process: knowledge transfer, case studies
- Certification: exam and practical exercises