Want to achieve world-class efficiency? How OPERATIONS MANAGERS can systematically BOOST PERFORMANCE by up to 30% within 90 days, without HIRING NEW PEOPLE or SPENDING CAPEX. Part-1: PLANNING How to avoid the 10 BIG MISTAKES that separates struggling managers from those achieving benchmarks. Part-2: ENABLING How to create the conditions for success, structuring the journey around the PERFORMANCE PYRAMID. Part-3: REALIZING How to continuously achieve more with less, by building a PERFORMANCE IMPROVEMENT MACHINE.