Gemba Walk Guide: Go-See-Understand

This quick reference guide explains how to effectively perform Gemba Walks, going to the “actual place” where “things happen”. Purpose is reviewing the status of work, availability of people, conditions of machines, and performance of processes. As a result you will better understand the current reality, capturing information visually (which will reduce the amount of emails and reports to read and meetings to attend), while connecting with frontline staff to build trust and relationships.