With focus on warehouse and back-office operations,
614 champions completed their Lean projects, improving response time to customers and on-time-in-full (OTIF) delivery performance to vessels. After successful pilots in Central Europe, the Middle East, and United States, the program was expanded globally to cover 12 operating sites in 9 countries. By engaging staff from the office (virtual workflow), warehouse and logistics (physical workflow), the team was able to tackle waste and variability across the entire value chain with measurable improvements in speed (eliminated rework, double handling and backflow) and delivery – to the delight of the customer.
Facts & Figures
- 2 training camps onsite
- 2 months implementation
- 600+ people certified
- KPI impact achieved
Leave a Reply
You must be logged in to post a comment.